NYSTEDT NEWS SPA SERVICES

Service Design for extraordinary SPAs 

·      Designing and creating experiences to enhance the complete spa experience
·      Action plan and guidelines how to improve each step, to increase guest satisfaction, enhance operations and maximize revenue
·      Spa menu - Spa's most important marketing and sales tool. Development and enhancement of spa menu.

Quality control and evaluation of SPAs 

·      Mystery shopping – Evaluation of spa operations, staff, facilities and service level
·      Analysis and Key Findings - full report
·      Action plan, based on findings from audit
·      Tailor-made training to improve spa operations and services

Concept and spa development for new spas or re-branding

·      Global and local trend analysis (wellness, spa and lifestyle trends)
·      Market research
·      Creative work for spa concept
·      Planning for spa facilities and space allocations and equipment
·      Spa services, spa menu and selection of product lines

Maria is also available for lectures or workshops about various themes (spa and wellness trends, retail, skin care, spa marketing)